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I took a corrective action as we dismissed the man working on the sand stand yesterday and started awarnce training for the Hotel Staff to educate them more on guest hospitality and the line they should not cross by any mean.Thank you for writing a review and speaking up as you did help us more than you can realize and hope that you will give a chance to show you the improvement made with your comments. Just returned from a week at Falcon Hills, which just wasn't long enough!During the day was ok because I spent most of my time by the small pool to the back of the hotel where the waiter, Rashid, was very kind and without requesting would bring drinks over to the guests.
Once again I said NO, but I was still expected to change my mind later and go out with him.
I can't praise the hotel, staff, accommodation & general holiday highly enough! Requested adjacent rooms with pool view, which we got - the rooms were actually connected making it easy to socialise & knock for a wake up without leaving the confines of your room.